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Warranty Policy


Warranty Policy (non-custom pieces)

  • We stand behind our products. We will replace any missing small (melee) diamonds that may come out free of charge for three years after the sale date. Normal wear and tear and damage caused by the purchaser is not covered.
  • We recommend a personal jewelry insurance policy not connected to your homeowners/renters insurance. Jewelers Mutual is one good resource.



Warranty Policy (custom pieces)

  • We stand behind our products. We will replace any missing small (melee) diamonds that may come out free of charge for three years after the sale date.
  • Normal wear and tear and damage caused by the purchaser is not covered.
  • We recommend a personal jewelry insurance policy not connected to your homeowners/renters insurance. Jewelers Mutual is one good resource.
  • Review our Returns Policy for details of our refund policy for custom jewelry.


100% Center Diamond Trade-in Policy

Under our "build the carat" policy – you can trade the center diamond you purchased from us back in and receive 100% of what you paid towards any other diamond with no minimum dollar amount required.